ICAEW Support Members Scheme

Our volunteer team of support members are always on hand to act as a listening ear and offer free non-judgmental support whenever you need it. Whether you are feeling the pressures of grade inflation or having any other trouble, there are specialist ICAEW Support Scheme members who are able to provide confidential help where needed.

Our team of support members offer help to all members, but there are also those specialising in different areas including academia and the education sector.

Support members are a network of volunteers, who are experienced ICAEW members trained to help fellow members who are facing difficulties.They provide a listening ear and free, confidential and non-judgemental support. Whatever the circumstances, you can be assured you will be listened to.

If you are worried or have a problem on your mind don't let it weigh you down - contact a support member. Your contact with a support member remains 100% confidential with volunteers exempt from the duty to report misconduct, enabling you to speak freely without fear of recrimination or repercussion.

From personal worries about health, money or family to work-related concerns about professional ethics, regulation and discipline - support members are ready to listen.

Although support members cannot perform miracles, experience over the years has certainly shown that they can provide help and advice in a wide-range of circumstances. Often simply discussing your situation with an objective outsider will help to clarify the way forward.

The idea behind the scheme is simple. Members facing any kind of problem can talk to support members directly via phone or email.


To talk to an ICAEW Support Scheme member, please use the following paths:

Call a support member for FREE within the UK on + 44 (0)800 917 3526

Email a support member at support.members@icaew.com

For more information, visit the ICAEW Support Members Scheme web page.



'It is very empowering to have advice I can trust.'

'I am thrilled with your service. What a marvellous idea.' 

'Very many thanks. Your support members' scheme is excellent.'