Supporting the gig-economy

ICAEW’s vision is for a world of strong economies. We have been asking how economies can be built on fair and just societies, and how growth can be achieved within what nature can provide. Our support for the UN Global Goals is a key part of this work, and in particular Goal 8 ‘Decent work and economic growth’ gives a good narrative for our vision.

But how can we help policy makers encourage the creation of decent work? And what about the gig economy – do we need to improve legislation to ensure all workers have appropriate rights and security?

Zero hour contracts, the gig economy and inequality 

In the UK, almost half of self-employed workers on zero hour contracts are paid by the hour and classified as being on low pay, in contrast to just 22% of employees on low pay. Without guaranteed hours and sickness and holiday benefits, many self-employed juggle a few contracts simultaneously out of necessity. What’s more, many regulations and laws that benefit employees do not apply to the self-employed.

And so while the flexibility associated with self-employment suits many individuals and can benefit the economy, these statistics suggest that the gig economy might also increase inequality. So what can the profession do to take action?

Tackling inequality and exploitation in a changing economy

A thriving economy depends on consumers; it must bring benefit to many, not just the few. Flexible working often makes commercial sense. But as the gig economy expands into new markets, (fuelled by the existence of internet platforms which make it easier to access a wider audience), appropriate regulations need to be in place to avoid exploitation and job insecurity for workers on zero hour contracts.

Many accountants are self-employed and the profession stands to benefit from this flexibility. Nevertheless, earning potential often gives accountants a position of power – a contrast to some workers on a minimum wage who are more at risk of exploitation. Protecting workers without stifling the way technology is changing the nature of work is both a challenge and an opportunity.

Is a flexible labour market the answer?

The Matthew Taylor Review defends the principle of a flexible labour market. However, it also acknowledges the need to overhaul the tribunal system to support workers, clarify the law relating to employment status and reform tax to address the challenges of the gig economy. The Trades Union Congress (TUC) suggests that there is a £1.95bn a year shortfall from income tax and NIC as a result of the growth of self-employed or low paid workers  Read the ICAEW Tax Faculty’s perspective on the report here. 

What’s the best way to tax the gig economy?

One challenge to overcome is how to tax the gig economy. The ICAEW Tax Faculty reported that, in particular, complications occur when establishing whether a worker is employed or self-employed. The relationship between tax and employment law is complicated as they don’t work to the same set of rules. Employment and tax laws have yet to catch up with the gig economy. Perhaps the solution is to better align these legal interpretations?

The Taylor Report claims that 60-70% of gig economy workers are satisfied. An opposing argument by NEF, however, describes high levels of surveillance, low pay, insecurity and physical and mental harm. Stefan Baskerville writes that, “More than 3 million people in the UK are in insecure work; almost a million people on zero hour contracts; more than five million people earning less than the real living wage. The system is not working for them.”

How accounting professionals can help

Four virtues characterise our profession: wisdom, prudence, truth and justice. Accountants give insight based on these qualities and our experience gives us a central leadership role in guiding businesses through uncertain times of change and innovation.

For supporters and detractors of the gig-economy, the accountancy profession can help find a solution by steering businesses and policy makers towards a fairer system for workers, employers, the Treasury and society. Economic success can be achieved if the following is aligned: profitable and sustainable businesses, effective and accountable public institutions, and equal access to decent jobs and services.

ICAEW’s sustainability work and our focus on the UN Global Goals will continue in 2018 and we will watch with interest the unfolding developments in the regulation and taxation of the gig economy.

  • The problem with most discussion around the Gig economy is that the proponents and the arguments tend to try and treat it all as one – when it clearly isn’t – ie they try to force a homogeneous answer onto something that is intrinsically heterogeneous..  There are undoubtedly some very bad practices being used around the Gig economy and similarly there are many success stories of people who are satisfied with it.  Picking up stories or examples from either end of the spectrum, or indeed places between, then presenting them back as characteristics of the Gig economy as a whole will undoubtedly lead to a picture that will only be recognised by some, at best, of those working within this economy. 


    So, in my view, what is required is a lot more research that acknowledges not just this fact, but that the Gig economy per se is already a collection of smaller ‘economies’ and that with time that complexity is only likely to increase rather than decrease. 


    This could be done by first doing a proper segmentation of the overall Gig economy, then looking within those segments to find where there are good and positive practices that could be more widely applied and at the same time looking for abuses that clearly need addressing to enable the Gig economy to thrive and grow alongside more conventional means of employment. 


    Whether the Gig economy eventually grows to be a major factor alongside, or even overtaking, employment is a matter that will be influenced by technological and economic pressures on the one hand and the responses of those formulating the regulatory environment on the other.  Unfettered growth of gig jobs risks perpetuating the abuses and resulting discontent currently being seen.  Excessive regulation – however expressed with well meaning intentions behind it (possibly put forward by those resistant to change or with an economic stake in maintaining the status quo) - risks trying to force models with their roots in employment on a way of earning a living that is fundamentally different and, in the process, killing the Gig economy and the benefits it is already bringing to many (see Taylor findings) and with that what could be a key structure that will allow the erosion of jobs through technology to be accommodated in a less painful manner.


    As a postscript then, rather than simply looking at the Gig economy on its own it might be worthwhile extending the discussion and related research into how individuals and communities will be funded and supported in the future.  In this, ideas such as Universal Basic Income (UBI) could have a key part to play – as would major reform and simplification of the tax and benefits systems.  By looking at how we fund and support people’s lives and the communities that we live in as a country, not just one aspect or approach to personal incomes as individuals, we might begin to develop better grounded proposals that truly work for the many not just the few.