COVID-19 and time to pay HMRC

The dedicated HMRC helpline for businesses and self-employed individuals who have difficulty with paying their tax due to COVID-19 promised at Budget 2020 is now in operation. The number of the helpline is 0800 024 1222. 

The helpline can assist with: 

  • setting up a time to pay arrangement,  
  • suspending debt collection proceedings, and 
  • cancelling late payment penalties and (unusually) interest.  

2,000 experienced HMRC staff are available on the helpline but it is not completely clear whether this is additional resource or a deployment.  

The Tax Faculty would welcome feedback on the effectiveness of this service. Please contact 

Note: telephone number updated on 26 March 2020.