ICAEW members have reported considerable delays in HMRC's processing of Research and Development (R&D) claims, affecting both SME R&D relief and R&D expenditure credit (RDEC) claims. The Tax Faculty understood that the backlog was about four months so raised the issue with HMRC and has received the following response.
‘A combination of recent staff losses and very high volumes of claims has meant that we have been unable to turn around claims as quickly as we would like. We’re constantly reviewing our processes to manage peaks, and we’re currently taking the following actions to reduce delays:
These improvements are beginning to take effect.’
If you have feedback on the processing of R&D claims or any other specific types of HMRC correspondence please contact email@example.com or report the issue on the HMRC online agent forum.