HMRC website homepage moves to GOV.UK

As of this morning, the HMRC website has a new home. Feedback welcome
 
From this morning, 16 December 2014, the HMRC website homepage is being redirected to GOV.UK. Not all of HMRC’s content has moved to GOV.UK yet, but anything that hasn't, such as the manuals, will remain available on the HMRC website for a while longer.
 
HMRC’s existing online services, those agents and taxpayers need to sign into, won’t actually change as a result of this move, but in future they too will be accessed from GOV.UK. In the longer-term, these services will be completely transformed too.
 
We have received the following communication from HMRC for immediate circulation:
‘Transition of HMRC web guidance to GOV.UK
We have this morning redirected the HMRC website homepage to GOV.UK, the single website for all government information and the place to access government services. This is the latest step in the switchover of our website and, by the end of this month, all of our guidance for customers will be accessed through GOV.UK.
Accessing the HMRC website
Anyone trying to access the HMRC homepage at www.hmrc.gov.uk will now automatically be redirected to the HMRC organisation page on GOV.UK, where you can find HMRC information and guidance. Not all of the content on the HMRC website has moved to GOV.UK yet, but anything that hasn't, such as our manuals, will remain available on the HMRC website until we move it across.
What this means for customers
Guidance on topics we know are relevant to a lot of our customers, including Pay As You Earn (PAYE), Tax Credits, Self Assessment, Child Benefit and VAT, has already moved to GOV.UK. By the end of December, we’ll also have moved all of our remaining guidance for customers to the GOV.UK site.
 
HMRC’s existing online services – the ones customers need to sign into, such as Self Assessment, won’t change as a result of this move, but our customers will now access them from GOV.UK. In the longer-term, these services will be completely transformed as part of HMRC's ambitious digital plans, and will join new digital services such as Your Tax Account for business, Digital Self Assessment, and the Tax Credits Online service we made available earlier this year.
Any content that doesn’t move to GOV.UK – because there’s no longer a current need for it – will still be available on the National Archives website.
 
Why we are moving to GOV.UK
In 2012, the Government Digital Strategy set out a number of actions to make government digital by default, including improving the way it provides information by moving to a single website, GOV.UK. The aim of GOV.UK is to make government information simpler and easier to understand, and to enable businesses and individuals to access the information they need faster.
Listening to feedback
We are working hard to ensure that the guidance on GOV.UK meets the needs of all of our customers. We regularly test content with customers, and receiving this feedback is an essential part of our web transition work.
 
We will continue to listen to customer feedback after the transition is complete, so that we can continue to develop and improve our guidance and tools on GOV.UK.
 
I hope you find this information useful. If you have any queries, please get in touch with the External Affairs team at communications.corporate@hmrc.gsi.gov.uk.’
 
If you have problems, please post your comments below.
Anonymous
  • I much preferred the old website, as it was far easier to use.


    At least it was for me anyway, but perhaps I'm just set in my ways.

  • This morning there was a 'Tell us what you think of Gov.uk UK survey when I went to the site - I thought it would be my chance to say what I thought but apart from a freeform box at the end it seemed predominantly to collect information about me rather than specific information about the site.

  • I have found that there is an ‘Organisations’ filter, so that when searching it does restrict the results to HMRC . My impression at present is that although vastly improved and a lot more accurate than what it was, it definitely needs refining.  Hopefully this is only ‘teething problems’, and no doubt comments and suggestions, made by users, will help to improve the system in due course.