New universal credit web tool

A new web tool is available to help those affected by the changeover from tax credits to universal credit understand what they can claim in their postcode area.  

The tool is free to use and can be found at It has been developed by the Low Incomes Tax Reform Group and the advice and technology charity Lasa 

Since 2013, universal credit has been rolling out and will eventually fully replace working tax credit, child tax credit, income support, income-based jobseeker’s allowance, income-related employment and support allowance and housing benefit. 

However, the roll-out is progressing very slowly by postcode area – see our news item Universal credit – timetable extended again

To complicate matters, two different systems are running alongside each other, and the rules about who can claim universal credit are different under each. As the full (digital) service rolls out, HMRC will no longer accept tax credit claims for people under state pension credit age in those areas. 

It can be very confusing for both claimants and advisers to understand the position and also how existing claimants will be affected.  

The tool is designed to help people check whether they are eligible to submit a claim for universal credit in their post code area as well as the status of tax credit and other benefit claims. Simply enter a postcode and the tool will tell you:   

  • whether you are eligible to make a claim for universal credit in that postcode and, if so, the conditions for claiming
  • future universal credit plans for your area
  • whether you can currently claim tax credits and other benefits in your area
  • what universal credit means for existing tax credit claimants
  • links to detailed information about universal credit and moving from tax credits to universal credit
  • details of independent local advice organisations in your area.

There is a lot of detailed information about tax credits and universal credit is on the revenuebenefits website.