Angela MacDonald takes over from Ruth Owen and Penny Ciniewicz takes over from Jenny Granger, both of the previous incumbents stood down in June this year..
In addition Melissa Tatton takes over from Penny Ciniewicz as Chief Executive of the Valuation Office Agency.
Angela takes up her new post on 7 August while Penny and Melissa take up their posts on 4 September.
The HMRC release on the new appointments stated:
“Angela MacDonald, currently Operational Excellence Director in HMRC, will step up to lead the Customer Services Group, which oversees most of HMRC’s interaction with individual taxpayers, tax credits recipients, and small and mid-sized businesses online, by phone or face-to-face.
Penny Ciniewicz, currently Chief Executive of the Valuation Office Agency (VOA), will now return to HMRC to lead the Customer Compliance Group, which includes compliance for all customer groups, from large businesses to individuals, as well as HMRC’s counter-avoidance and fraud investigation functions.
Melissa Tatton, currently Director for Individuals and Small Business Compliance, HMRC, will step up to take over as Chief Executive for the VOA.”