How to pay HMRC over the telephone.

Without the self assessment reminders this year to submit and pay, many taxpayers are wondering left how to pay.  Unless they have internet access they are unable to pay, as they do not have paying in slips for use at the post office or bank. Looking at HMRC website there is no indication that tax can be paid over the telephone. 

I have just telephoned HMRC agent helpline and although HMRC do accept payment over the telephone, the person agreed that she could not find it on the HMRC "Pay your self assessment tax bill".

For those in the same position having to fend off frustrated clients, the number is 0300 200 3402.


  • Thank you for posting this phone number. We had previously approached HMRC asking if there was a number for taxpayers to call to pay their Self Assessment tax this January but had not been given one nor has HMRC published the number on their website.

    Despite several requests from the professional bodies HMRC has confirmed that there is no intention to issue either tax return reminders or blank payslips in the future.

  • I found the easiest way for non internet banking clients was to use the agents on line client record and then get the client to provide the debit card details to make payment by clicking the "how to pay" icon and then pay by debit card. There doesn't seem to be any reason not to use the clients card details and it seems to work perfectly. The identity fields are prepopulated with the clients UTR+K so I can't see any objection as long as the client is happy to give us the card details as they would for any debit card purchase from a retailer. This can either be by coming in or by telephone. Can anyone see a problem with this?
  • I agree with Angela's comments and Carol's experience.  Most of my phone calls this past week have been from clients enquiring how they may settle their SA tax.  Very few are either happy or able to use electronic means.  Thank you for publishing the debit card number which has been on a Post-It note in front of me ready for the next call!
  • I have today received a red letter saying I missed the 31 jan deadline, but I paid £2500.00 on 27 Jan by bank xfer and you are now saying I owe £1913.11 which means you owe me a refund Ref ZS743091D I have given up trying to speak to anyone by 'phone so please phone me on 01252 790028 or by email to