If you are having problems with delays in the processing of
tax refunds, please post a comment below. Please tell us:
Thank you to all those who have posted comments on this
Please note that the Tax Faculty cannot assist with specific
problems. Individuals without a tax agents may find useful information on the websites
of charities such as the Low Incomes Tax
Reform Group. Those on a low income may qualify for help from the tax
charities TaxAid and TaxHelp for Older People.
For those agents experiencing difficulties with client-specific
issues such as obtaining refunds, and who have exhausted the normal channels of
communication with HMRC, the Tax Faculty recommends that you register and use
Agent Account Manager to try to get the matter resolved satisfactorily and
speedily. Please let us have your feedback by posting a comment at HMRC
Agent Account Managers – what are your recent experiences?