We have been alerted by a member to a possible problem with self assessment payments on account. Are any other members experiencing difficulties with the HMRC on line service to reduce self assessment payments on account for 2016/17? The member who has reported this has submitted four in the last month and has reported that none has been actioned by HMRC although he has received (and printed) a confirmation on each occasion confirming that the claim has been made. Each time he has had to follow up with a telephone call to the agent helpline to get the claim processed.
Have other members had similar problems? Please post your comments below.