How long is it taking HMRC to turnaround post in 2017?

Members have continued to report issues with the length of time that HMRC takes to respond to written correspondence. HMRC’s published statistics show that it is meeting its target of clearing 80% of post within 15 working days and 95% within 40 working days. Feedback, positive and negative, is invaluable in helping us to monitor this area of HMRC’s work and as evidence to support the concerns we raise.

To enable us to provide HMRC with up to date evidence on its performance in handling post and the impact on members, please post comments below to tell us about your experiences, indicating if possible:

  • the date of the letter or form
  • the type of tax (SA, PAYE, CT, CIS,VAT etc.)
  • the HMRC address used
  • the date of HMRC’s reply or the processing date
  • whether HMRC’s reply dealt with the issue fully.
Parents
No Data
Reply
  • Client due a CGT refund of approx. £1,000 overpaid on the 2014 tax return, due to a performance estimate which fell short. Posted a revised full return on 29/11/2016 to SA Services BX9 IAS. Rang HMRC on 20/01/2017 was told it would not be dealt with until mid March.
Children
No Data