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Tax repayments: how is HMRC performing in 2017?

The Tax Faculty would welcome current evidence of how quickly HMRC is issuing refunds in 2017, to support the work we do to monitor HMRC service levels.

Please comment below on your experience of refunds, telling us:

  • What the overpayment relates to – self assessment, individual PAYE, corporation tax, Employers’ PAYE etc
  • How long you have you been waiting or, if the repayment has now been received, how long it took to be processed
  • If the repayment was withheld by HMRC, the reason for this, if known
  • Any general comments on the repayment process in relation to any specific tax (or taxes).
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  • Anonymous
    Anonymous 9 months ago
    I was asked to send all relevant information back in order to renew tax credits...after sending them back I receive a letter to tell me I work 0 hours and don't require childcare, received another letter saying I had an overpayment so stopped tax credits until I sent the 'relevant information ' across, sent them over for a second time as a 'mandatory reconsideration ' four weeks later still waiting to hear from them and lost my job due to the fact I couldn't pay for childcare, thanks tax credits Quick enough to tax me !
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