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Tax repayments: how is HMRC performing in 2017?

The Tax Faculty would welcome current evidence of how quickly HMRC is issuing refunds in 2017, to support the work we do to monitor HMRC service levels.

Please comment below on your experience of refunds, telling us:

  • What the overpayment relates to – self assessment, individual PAYE, corporation tax, Employers’ PAYE etc
  • How long you have you been waiting or, if the repayment has now been received, how long it took to be processed
  • If the repayment was withheld by HMRC, the reason for this, if known
  • Any general comments on the repayment process in relation to any specific tax (or taxes).
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  • Anonymous
    Anonymous 10 months ago
    Paper self assessment tax return arrived at HMRC 10/5/17 by registered post and has still not been processed today 4/8/17. I have been told over a 20 minute phone call it will be processed by 10/8/17 and then to wait 2 weeks for my confirmation letter.
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