2017/18 PAYE notices of coding – any problems?

HMRC has now almost completed the annual run of 2017/18 PAYE notices of coding. 


The Tax Faculty would like to receive members’ comments on the coding notices and the associated processes.


The format of the coding notice is almost unchanged this year, following a significant revision to a consolidated format in late 2015. Do you have suggestions for further improving the format?


Initial reports suggest that there are continuing issues with the accuracy of adjustments for interest and dividends. Is this your experience?


Details of tax codes for clients in self assessment should be visible through the agent portal. Is this proving to be the case and are they showing under the correct year tab?


Have you used the online form 2017-18 Tax code – structured email to request an amendment to a notice of coding? If so, was it was actioned correctly and speedily?


This online form is no longer available to individual taxpayers who are encouraged to request tax code changes through their Personal Tax Account. We continue to press HMRC on the fact that agents do not receive details of tax codes for taxpayers who are not in self assessment and cannot access their clients’ Personal Tax Accounts. HMRC has indicated that it intends to give agents this access (via commercial software) but as yet there is no time scale for introducing it.

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  • I am finding that where I have arranged for a 2017/18 code to be amended the revised code is not available to view online. Hence a call to HMRC is required to ensure it was issued which is a waste of everyone's time. This was a problem in 2016/17 (and HMRC were advised) and it would appear to be continuing.
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