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Dear Tax Forum
I would be very grateful for any help regarding this situation.
We have an RTI error due to Xero accounts system migration.
The error has led HMRC to treat Month 6 YTD salaries as monthly amounts, and calculate tax incorrectly, showing a liability roughly equal to six times the company's then monthly NI/PAYE.
For six months we have been advising HMRC of this error.
They keep saying they understand, but cannot put a timeframe on fixing their data.
What can/should we do?
At one point employees were receiving letters demanding the extra (incorrect) tax.
Please bear in mind that under RTI HMRC are aware of the amount due on a ... HMRC have issued guidance covering issues such as payments made on the ...