We have received a comment from a member who has been trying to get through to the Corporation Tax Helpline on 0300-200-3410 for over a week.
There is of course no agent dedicated line for this service.
Having tried calling at various times of the day and over many days, the caller is invited to press option 1 and then option 2 for refunds but is then told “all our representatives are busy, please call back another time…………….Goodbye”
Are you experiencing similar delays?
Please post a comment below.
I had the same and I was constantly phoning for 5-10-15 minutes
Have had this issue for some weeks now - my client has been phoning too and had the same problem, we are chasing a CT refund and finally got through after about 20 attempts between us over a period of a week. Even when we did get into the queue the wait was over 20 minutes