Tourism and hospitality - Blog

    • 20 Feb 2017

    End of credit and debit surcharges by retailers

    For the UK outbound travel industry the onward charging of credit and debit card charges to consumers has been a moving piece of legislation since the implementation of "The Consumer Rights (Payment Surcharges) Regulations 2012. The latest advice published by the Government on this issue was published by BIS in August 2015. The guidance has changed repeatedly and markedly since inception in 2012 and has progressively...
    • 20 Feb 2017

    ATOL Consultation on PTD - Government publishes its response

    Currently one of the hottest topics in the travel industry, in relation to regulation is the implementation of the new Package Travel Directive. This has been bubbling for a few years now and has generated differing opinions as to practically how it will work in the UK. However, on 28 October 2016, the Department for Transport (“DfT”) launched the first government consultation on implementation of the new...
    • 13 Feb 2017

    2017 gets off to a good start for tourism

    The UK has seen a 14% increase in arrival numbers in January resulting in retail sales growth of 43% in the month. Encouragingly the increase comes from a range of nationalities including Brazilians and Chinese but also for the first time in a while Russians. Further encouragement comes from the current outlook for the next three months which suggests that the UK will see gains in arrival numbers over and above those...
    • 13 Feb 2017

    Tourism and the Industrial Strategy

    On behalf of Tracey Crouch MP, Minister for Tourism, Heritage and Sport I'm writing to you regarding the Government's proposal for a new Industrial Strategy, launched last month. The Green Paper sets out the Government's proposed approach and begins a 12 week consultation period. I am clear, indeed the whole of Government is clear, that the tourism sector has a vital role to play in the economic and...
    • 7 Feb 2017

    WEBINAR: Challenges in Growth in Tourism and Hospitality - focus on the Far East

    The Tourism and Hospitality Special Interest Group at the ICAEW, is always working hard to bring you the latest industry Insight. Zayd Maniar, Committee member, is pleased to welcome Robert Hecker for this season’s webinar . Robert shall share his insight via a webinar on what those tasked with Finance are facing as challenges. More importantly, he will share his wisdom on how to cope with these challenges....
    • 6 Feb 2017

    Hotels in London recorded a 2.6% decline in profit per room in 2016 in spite of a 0.5% increase in RevPAR,

    The devil is in the detail as always but what it looks like is further sectorial profit shift from hotels to OTAs. From a hoteliers point of view, if ever RevPAR was a KPI (and I have argued in the past that it was never the pure goal that many suggested) those days are waning because of the different costs of acquisition of occupancy. There is a real role for CFOs and Financial Controllers to refocus their business to...
    • 2 Feb 2017

    Are you renewing your insurance soon? Some changes to watch out for.

    As well as the general market conditions, claims experience and more forms to fill in for your insurance renewal then if you are renewing insurances now then look out for 2 changes : Firstly , Insurance Premium Tax (IPT) has increased from an original 2.5% back in 1994 to a steady 6% up to 2015 but more recently this increased to 9.5% (November 2015) and then 10% (October 2016). A further increase to 12% is planned...
    • 31 Jan 2017

    Seize Opportunity in Disruption

    'Seize Opportunity in Disruption’ is a one day conference and educational forum designed to break down the perceived threats to the traditional hotel model with associated disruption and find out how you can make this work for you. Hear first-hand the thoughts from industry experts, key ‘disruptors’ and fellow hoteliers, how by embracing this ‘new world’, you can turn disruption to your...
    • 16 Jan 2017

    HOSPACE not trumped

    The 2016 Hospace Conference and Exhibition was planned with Brexit at the top of the agenda, with only an outside chance that the event - timed for the day after the US election - would take place with an unexpected president-elect, Donald Trump. Starting with the results of the EU Referendum, Martine Ainsworth-Wells, Head of Destination Engagement, ETOA, told delegates: “There is a short-term opportunity for...
    • 10 Jan 2017

    'Growing a major airport' - President's Dinner 2017

    Nick Barton, CEO of London Luton Airport (LLA), discusses LLA’s current £110million expansion project which will increase capacity by 50%, helping to alleviate some of the pressure on the UK’s airspace and providing economic benefits which will be felt across the region. Upgrading local road and rail links is a central part of this project; Nick will give an overview of progress so far and highlight...
    • 10 Jan 2017

    Is your organisation ready for the next major incident?

    The webinar we hosted on how to management can mitigate (it is important to note that we are always, unable to eliminate) the risk and more importantly, the impact of a major incident. New Year’s Eve on 31 December 2015 in Dubai, saw some “Fire Works”, which were not planned for. Namely, the Address Downtown Dubai went up in flames, just a few hours before the spectacular fireworks of Burj Khalifa...
    • 6 Jan 2017

    Hospitality owners’, managers’ and trainers’ opportunity to discover everything about the ‘Apprenticeship Levy’ at a special London HOSPA meeting on 17 January 2017, open to the industry at large

    HOSPA – the UK’s leading educational organisation for hospitality professionals involved in Financial Management, Revenue Management, Marketing and IT – will be hosting a special Finance meeting in London on Tuesday, 17 January 2017 on ‘ Everything you need to know about the Apprenticeship Levy’. It is a follow-on from the much-in-demand ‘Apprenticeship Levy’ Technical Update...
    • 5 Jan 2017

    Weak cyber security equals big risks for the hotel industry

    Cyber security has long been a top concern for the private sector and government agencies, but fast-growing hotel businesses are now realising the importance that cyber security plays in their operations. Cyber-attacks have far-reaching consequences for organisations that stretch beyond financial, reputational and legal ramifications. These include negative media coverage, regulatory fines (for failing to comply with...
    • 22 Dec 2016

    Restless time for the holiday park sector

    Seems as if the consolidation and rationalisation that we have seen in the global hotel sector in particular in 2016 is spreading. Recently holiday park group Park Holidays has been bought by a private equity firm in a £362m deal, just days after rival Parkdean Resorts revealed it was to be bought for £1.35bn. And at the same time smaller perhaps under-capitalised and perhaps under managed businesses,...
    • 1 Dec 2016

    Overseas Leisure Tourist Numbers Fall

    Like you perhaps, I was surprised to see the data published by British Hospitality Association (BHA) Travel Monitor which shows that the number of leisure tourists have dropped by almost 400,000 in the first nine months of the year. In September the number of outbound tourists rose 10.1 per cent, compared to the same month last year, confounding post-Brexit devaluation expectations. Inbound visitors in September were...
    • 21 Nov 2016

    HOSPA: Finance Members Meeting - The Apprentice Levy

    We are pleased to invite you to join HOSPA Finance Members meeting on everything you need to know about the Apprentice Levy , at the Grange City Hotel, London, on 24 November from 18:00 to 20:00 £10 payable in advance for non-members To book and find out more please visit this page .
    • 16 Nov 2016

    The impact of Brexit on the Exchange rate

    We have all read a lot in the press and are already feeling the pinch of the falling pound. Whilst this is wonderful news for us in the export sector, inflation will be a key factor of consideration. Whilst British produce is amongst the finest in the world, we rely significantly on imported food. Though consumers are expected to place greater emphasis on British products, the average supermarket basket is expected...
    • 16 Nov 2016

    British tourism suffers post-Brexit slump
    • 10 Nov 2016

    Rates and revaluations – are we all budgeting for big increases in 2017 ?

    The first Rating Revaluation or seven years will come into effect on 1 April 2017, and despite several years of recession and financial hardship for many businesses, Rateable Values (RVs) for the many properties in the tourism and hospitality sector are set to rise. Some help to phase in the impact may be available, following an announcement that the non-domestic rating multiplier may be reduced, with possible transitional...
    • 9 Nov 2016

    Mazars' Hospitality and Leisure sector survey 2016 : Your views on Brexit, the economy & the future landscape of the sector

    We would like to invite you to take part in our annual survey of leading firms in the hospitality and leisure industry. Last year we surveyed a cross section of finance directors, HR directors and owner-managers in the hotel, bar and restaurant, and tourism sectors. They told us that their key challenges were: increasing costs; the economy; and competition. It's been a busy year for the industry. The...
    • 9 Nov 2016

    Infrastructure shortfalls delay development

    Interesting feedback this week on number of large scale Tourism developments on Lincolnshire Coastal area which cannot go ahead as planned creating jobs,wealth, and supporting growth in the sector, as the infrastructure of power and water supply has fallen so far behind that it needs massive investment to allow new development to occur, so delaying projects and introducing extra costs as utility companies look to pass...
    • 7 Nov 2016

    ATOL reform: modernising consumer protection

    This document identifies the key changes that the Government is considering making to ATOL; read and speak now…..
    • 2 Nov 2016

    HOSPACE 2016

    Register now for HOSPACE 2016. There is an insightful programme of events at HOSPACE this year, from a Debate on the Value of Brands, to the Complexities of Attracting and Retaining Good Staff. The event will also discuss Brexit and its affect on hospitality as well as Sustainability and Technology whilst making sure that everyone is up to date on Industry trends. The full conference programme can be found here ....
    • 31 Oct 2016

    Can Virtual Reality play a part in Tourism and Hospitality Marketing

    With the development of Virtual Reality (VR) technologies, is now the time to invest in it's use in the marketing of Tourism and Hospitality products? The attached article looks at VR in a number of different business sectors including travel, but the ability to 'put people in the thick of the action' could be what delineates your business from the competitors. High end tour operators could use VR to sell...
    • 30 Sep 2016

    Do you know how to ensure that your UK workforce is legal?

    Immigration has been a hot topic in the UK for quite some time now and there is rarely a day when the subject does not appear in the media. This is particularly so with the refugee crisis across Europe and the perceived influx of migrants from the EU into the UK. Even if EU reforms lead to a restriction on EU migrants having access to benefits in the UK, it is questionable whether the numbers of EU migrants heading...