Hi Ann - Good to know that you are "on the case"; I live in a village in Devon and we have slow broadband (8MB on a good day) and no mobile signal. When the tourists come and rent the nearby cottages and houses, the speed reduces considerably as more and more people come on line. The issue is not on the agenda of the Parish Council or the local council as far as I can tell. So you are in a enlightened part of the country. Ian
Being 9 kilometers from the BT exchange, we have struggled with less than .5 Mb on our caravan park for several years. It was difficult enough to keep connected for our admin purposes - but when you add customers in 180+ holiday homes 'inadequate' is an understatement. (We invested in WiFi infrastructure 8 years ago). Customers assumed we were totally oblivious to their problems but we weren't. It was simply that every solution offered by the market proved unsuitable. However help is at hand from B4RN - the amazing community enterprise which is bringing broadband to the rural North. We expressed interest in this about 4 years ago and now it is within 1 mile of our park. Our speed should be nearer 1Gb once we're up and running. It will be a considerable investment but definitely worthwhile - a dream come true!
Please do not automatically assume that the hotel or accommodation owner is not trying to meet your needs.... if it was left to BT it certainly would never be any better in our hamlet than the .5 Mb currently provided!!