Blog - Title


  • How Saudi Arabia is gearing up to become a tourism destination

    The BBC recently reported Saudi Arabia's plan to convert 50 Red Sea islands into luxury tourist resorts. The Kingdom continues to attract pilgrims in droves, who are likely to swell to 30 million (from the current 8 million) by 2030. Little is known about the abundance of heritage sites, despite been registered with the UNESCO, which is intriguing.

    This of course, sounds promising to those working in the Industry…

    • 3 Aug 2017
  • Why Indian tourists could be the next big thing

    After years of being lauded as being part of the famed BRIC countries, India is starting to demonstrate signs of being on the cusp of realising the grandiose status that was predicted. In June 2017, retail sales to Indian tourists saw gains in sales of 35%, with double-digit gains in all major destination markets. Whilst the UK currently benefits from being the primary destination choice for Indian tourists to Europe…

    • 2 Aug 2017
  • Free Seminar: Staff Issues in the Tourism and Hospitality Sector

    Join the ICAEW Tourism and Hospitality Group, HOSPA and BHA (British Hospitality Association) in this seminar where common issues affecting business within the tourism and hospitality sector will be discussed.



    This seminar, chaired by Gareth Jones, Audit and Advisory Partner of Hospitality and Head of Hospitality & Leisure, Mazars, will explore the continued impact of labour issues, service charges and…

    • 2 Aug 2017
  • The elephant in all our rooms in travel and tourism

    Over the past decade Priceline’s pre-tax earnings have grown at a compound annual rate of 42%, faster than Apple, Amazon, Netflix and Alphabet. It also boasts a 96% gross margin. Its share price has risen by more than 50% over the past 12 months, about four times faster than the broader stockmarket.

    Take FULL account of it in all you decide / recommend 


    • 31 Jul 2017
  • Dubai's population surges as tourists outnumber residents by five to one

    A study by UK-based travel firm On The Go Tours reveals that Dubai attracts 15.3 million tourists as compared to its just 2.7 million population, a swell of 459 per cent, third highest after Paris and Kuala Lumpur. This means there are over five tourists for each Dubai resident.

    Home to the world's tallest tower Burj Khalifa and tallest hotel JW Marriott Marquis, Dubai kicked off 2017 in a high gear as the Dubai Tourism…

    • 28 Jul 2017
  • Are Travel and Accommodation Habits Changing in London?

    Is Society’s demand for travel and accommodation changing, particularly in London?

    Some recent trends are now emerging in UK rail passenger transport:  historically volume and revenue from commuting into London followed “central (City) London employment”, with other rail passenger revenue broadly tracking economic growth.  Over the last year this appears to have decoupled:  despite employment holding up…

    • 25 Jul 2017
  • How to vote in the tourism and hospitality forum

    You may be aware that we recently launched the ICAEW Tourism and Hospitality voting forum. If you have experienced difficulty accessing or voting in this forum then please see below a step by step guide in how to ensure that your vote is counted!


    In order to log vote in the Tourism and Hospitality forum you would need to visit:

    Once here please…

    • 11 Jul 2017
  • Football - continuing to grow in value - but what's the impact on the rest of us?

    Football is still growing in value as a leisure activity which drives domestic, in-bound and out-bound visits - and the UK continues to punch above its weight in this area.  The recent report  "Football Clubs‘ Valuation: The European Elite 2017" explores what's happening.  Media rights in particular are allowing the most valuable businesses to defy the economic fundamentals which affect most other sectors…

    • 29 Jun 2017
  • Tourism and Hospitality voting forum!

    In order to ensure that you continue to receive up to date content we are pleased to announce that we have launched a voting forum exclusively for members of the Tourism and Hospitality special interest group. By launching this forum it will allow members to vote for topics they would like to read about or indeed contribute their own suggestions and articles. All subsequent articles will then feature in a future newsletter…

    • 14 Jun 2017
  • 3 events that have shaped the hotel industry over the past 10 years

    The past is rarely a good guide to the future but it is sure is better than no guide.

    This HotStats analysis is definitely worth a few minutes of your time if you or your clients have any involvement in the UK and European hotel industry. The attached analyses RevPAR and other KPI delving deep into the hotel profit and loss statement to investigate how the hotel market has evolved. The performance of hotels across Europe…

    • 10 Jun 2017
  • Is the Tourism Industry ready for serving the largest market in travel?

    Is a question that came to mind, whilst I was discussing summer travel plans with my niece, arguably my best insight into the world of Millennials. With holidays around the corner, I asked her how she planned to travel whilst away from University. She stared at me strangely, as if I was not up to date, with the latest trends and set about explaining how technology made planning an entire trip possible, over a Tall Soy…

    • 19 May 2017
  • Apprenticeship Levy opens more doors to the profession

    The Apprenticeship Levy has been introduced as part of a Government drive to train 3 million new apprentices by 2020. An apprenticeship is a viable option for school leavers to progress into working life and at ICAEW, we want to make sure that those entering the profession are aware of the different routes available to them so they can choose the one that suits them best. In order to create as many opportunities as possible…

    • 27 Apr 2017
  • Tips, Service Charges, Troncs and Government consultations – An accountancy view

    It is a peculiarity that has been remarked upon previously that there are some service sectors where people expect to pay a tip and others where they don’t. Thus you will typically give a tip to a taxi or even a coach driver – but never to a train driver. In a hotel you might tip the bellboy for carrying your luggage – but you would never think to tip the shop assistant who sold you that luggage. In the hospitality sector…

    • 24 Apr 2017
  • There are opportunities to reduce the impact of a reduction in the supply of EU migrant workers

    If there is to be a major cut in the number of workers allowed to enter from the EU, last month's  KPMG report commissioned by BHA strongly suggests that parts of hospitality and tourism face major problems in recruitment. BHA say it wants to avoid there being any cliff edge and is seeking to make the Government aware that in the medium to long term the industry will still need considerable numbers of EU workers. BHA…

    • 23 Apr 2017
  • New Package Travel Regulations (PTR) - Part 2

    Following on from my blog last week there is some further detail that is covered in the New PTR Directive that needs to be understood.  The first is what is the new Linked Travel Arrangement ("LTA") ? "What is excluded from the Directive ? What about the surrounding insolvency provisions ? 

    Linked Travel Arrangements

    LTA means a combination of at least two different types of travel services for the purpose…

    • 19 Apr 2017
  • New Package Travel Regulations (PTR) - Are you Ready ?

    On 25 November 2015 the New Package Travel Directive (PTR) (2015/2302/EU) was adopted, bringing it up to date with developments in the very dynamic outbound travel market.  The New Directive entered into force on 31 December 2015 and EU Member States have to transpose it by 01/01/2018 and it will be applicable from 01/07/2018.  The old PTR had become outdated by the onset of new technology and customer preferences.  If you…

    • 4 Apr 2017
  • New Package Travel Regulations (PTR) - Are you Ready ?

    On 25 November 2015 the New Package Travel Directive (PTR) (2015/2302/EU) was adopted, bringing it up to date with developments in the very dynamic outbound travel market.  The New Directive entered into force on 31 December 2015 and EU Member States have to transpose it by 01/01/2018 and it will be applicable from 01/07/2018.  The old PTR had become outdated by the onset of new technology and customer preferences.  If you…

    • 4 Apr 2017
  • IFRS 15 – Do Hotel Operators have an obligation to perform?

    IFRS 15 (Revenue from Contracts with Customers) applies to an annual reporting period beginning on or after 1 January 2018. In my opinion, there are two key considerations to make when hotel operators when drafting or updating contracts with customers.

    The first is to identify the performance obligations in the contract, as these would determine when revenue can be recognised. Management contracts typically are for a…

    • 1 Apr 2017
  • Which are the most valuable hotel brands?

    To brand or to remain independent? To rebrand or stay with the devil you know? Is 25% brand delivery good, bad or average? What is the role of the hotel brand in a world of OTAs and AirB2B? The industry's finance and strategy executives, and their advisors, are wrestling with these questions; they always have done, and the importance of answering the questions only grows. In this recently published analysis, some independent…

    • 28 Mar 2017
  • BREXIT - Does this mean the death of TOMS ?

    The Tour Operator Margin Scheme (TOMS) was introduced in 1988, as a simplification for EU vendors of travel. VAT is payable on the margin and not on the full selling price and therefore there is no VAT recovery by the vendor on travel costs.  The margin VAT is payable in the member state of establishment.  Not everyone would agree that TOMS is simple, as it has become unnecessarily complicated, but the simplification is…

    • 21 Mar 2017
  • Value Added Tax is coming to the GCC – it is not as “taxing” as it seems

    Whilst businesses and regulators eagerly await the complete legislation that enacts Value Added Tax (VAT) across the Gulf Cooperation Council (GCC), I would like to share my views on the different discussions I have come across.

    As always, I shall keep it brief as I am not one for long articles, due to my inherent fear that the point I’d like to make could get lost in an ocean of words. In addition, as the law across…

    • 7 Mar 2017
  • National Minimum Wage - and the salaried worker

    Many a worker – and many an employer – would think that an employee who received an annual salary would be categorised as a salaried worker. Surprisingly, when it comes to the workings of the National Minimum Wage Act, that isn’t always the case.

    For NMW purposes, HMRC – who ‘police’ the workings of the NMW – contend that the legislation requires that, for someone to be in a ‘salaried’ employment, they…

    • 6 Mar 2017
  • Mazars UK Hospitality and Leisure survey results 2016

    For the fifth year running, Mazars surveyed a cross section of finance directors, HR directors and owner-managers in the hotel, bar and restaurant and tourism sectors to gauge their views on the events of the past 12 months and the challenges that lie ahead.   

    Key findings include:

    • The impact of Brexit on business performance and the recruitment and retention of EU nationals in particular is a major concern
    •  Increasing costs…
    • 27 Feb 2017
  • End of credit and debit surcharges by retailers

    For the UK outbound travel industry the onward charging of credit and debit card charges to consumers has been a moving piece of legislation since the implementation of "The Consumer Rights (Payment Surcharges) Regulations 2012.  The latest advice published by the Government on this issue was published by BIS in August 2015.  The guidance has changed repeatedly  and markedly since inception in 2012 and has progressively…

    • 20 Feb 2017
  • ATOL Consultation on PTD - Government publishes its response

    Currently one of the hottest topics in the travel industry, in relation to regulation is the implementation of the new Package Travel Directive.  This has been bubbling for a few years now and has generated differing opinions as to practically how it will work in the UK.  However, on 28 October 2016, the Department for Transport (“DfT”) launched the first government consultation on implementation of the new Package Travel…

    • 20 Feb 2017